The hospital, being a multifaceted institution encompassing healthcare, treatment, and education, is recognized as a complex environment. Within such a setting, the well-being and safety of patients are susceptible to potential impacts. Hence, the hospital diligently strives to enhance service safety, thereby safeguarding both patient health and safety, as well as bolstering public confidence in the healthcare system. Consequently, it can be asserted that any endeavors to improve and augment safety are indispensable