Background
Hospitals in Asia recognize the importance of delivering patient satisfaction as a strategic variable and a crucial determinant of long-term viability and success. The aim of this review is to identify the factors that determine patient satisfaction in Asian Hospitals.

Methods
This review presents issues arising from over 33 patient satisfaction surveys conducted in Asia. Patient satisfaction was analysed according to the literature on service related factors, demographic and psychosocial variables. Studies that were analysed were commonly cross sectional studies and data had been collected via interviewer administered and self administered questionnaires.

Results
Demographic factors such as age, gender, education level and socio-economic status have an effect on patient satisfaction regarding quality of health care. The effect was not equally observed in all countries in Asia. Health provider related factors such as type of hospital, technical and physical facilities and quality of health professional-patient relationship also change patients’ satisfaction. As similar to previous observation, their effects on satisfaction varied from country to country.

Conclusion
The effect of various predictive factors of patient satisfaction on the quality of health care differs from one country to another. Knowing patient characteristics which govern satisfaction regarding health care, can be effectively utilized by one country, to modify their own health system and increase patient satisfaction.